Monica
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Monica hat einen Post erstellt
Tracking languages that aren't supported yet
Request: Identify on person's profile and in data their language rather than the default language if their language is not supported in Zendesk yet. Support interactions: Remain that if the languag...
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Monica hat einen Kommentar hinterlassen
+1 A version history for what changes you or someone else has done was a great feature of GoodData/Insights and one that I expected with Explore.
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Monica hat einen Kommentar hinterlassen
+1 This should be a function that we should be able to enable at least if it does not become standard.
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Monica hat einen Kommentar hinterlassen
I would appreciate this functionality as well. It's easier for a colleague to review a created metric in a list rather than in a query. Being able to categorize them so they're easier to find is h...
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Monica hat einen Kommentar hinterlassen
Nice updates to add Date filtering. I'd love for filtering around what was changed like role edited for an agent or view activated/deactivated, etc.
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Monica hat einen Kommentar hinterlassen
Not the original poster, but I would be interested in a non-SLA reliant next reply time metric/calculation.
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Monica hat einen Kommentar hinterlassen
Wondering if there is an update for calculating next reply time. It would be really helpful.
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Monica hat einen Post erstellt
View abilities while someone else edits a query
You cannot view a query someone is editing. You receive the message "This resource is locked because it is currently being edited by [person's name]." When someone is working on a query and asks fo...
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Monica hat einen Kommentar hinterlassen
+1 Having to share to be able to save can be a hinderance when you don't want to announce to the team your in progress dashboard.
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Monica hat einen Kommentar hinterlassen
+1 to be able to set and save filters as a default on a dashboard rather than creating bookmarks or new queries.