成茂
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成茂 hat einen Post erstellt
Show article attachment by locale
Hi, I want to show only Japanese pdf attachment for Japanese user, and only English pdf attachement for English user. But currently Zendesk Guide shows all of attachments regardless of user's local...
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成茂 hat einen Kommentar hinterlassen
I understand. I will submit a ticket for this at develop.zendesk.com. Thank you.
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成茂 hat einen Kommentar hinterlassen
Hi Bryan, Thank you for your reply. Our program sends {"sig": "PING", "payload": "Ping"} every 30 seconds. Here is more detailed logs. [2020-02-21 10:23:29] got msg: {"sig":"PONG","payload":"Ping"}...
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成茂 hat einen Post erstellt
Chat Conversation API is periodically disconnected
I'm building and operating a chat BOT service using the Chat Conversation API.I've been experiencing a phenomenon where the connection to the Conversation API is disconnected all at once at 12:13 (...
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成茂 hat einen Kommentar hinterlassen
Hi Jay, > May I know if you are still experiencing the same issue? It seems to that the "concurrent session limit reached" error has fixed. But the following error still occurred on Oct 25, Oct 30,...
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成茂 hat einen Kommentar hinterlassen
Hi, I would like to know the current status. Do you have any prospects for when the issue will be solved? Regards,
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成茂 hat einen Kommentar hinterlassen
Hi Jay, I understand. I look forward to your reply.
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成茂 hat einen Kommentar hinterlassen
Hi Heather Thank you for replying. > I just have a feeling it might be connected to the Chat limit perhaps? If not, is there some limit somewhere else it might be hitting? I checked my account sett...
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成茂 hat einen Post erstellt
Chat Conversation API Error: concurrent session limit reached
Hi, I'm developing my bot program using Chat Conversation API. On Sep 17, I launched the program ( established a connection to websocket url ). It went well for several days, but suddenly the foll...
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成茂 hat einen Kommentar hinterlassen
The issue is solved! In my widget, I sort the chat logs by timestamp as Web SDK sample does. So, because of timestamp difference of browser and server, the chat logs had displayed in wrong order. ...