David Hunter

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12. November 2020 19:40
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23. Juni 2020 14:18
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Neueste Aktivität von David Hunter

David Hunter hat 12. November 2020 19:40 einen Kommentar hinterlassen
Hillary, Thank you so much for your efforts, but I dont think you are seeing it. If I add a filter to remove Solved/Closed from the query directly above, it affects both Problems and Incidents. A...
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- David Hunter
- Erstellt 12. November 2020 19:40
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David Hunter hat 12. November 2020 16:34 einen Post erstellt
Feature Request- Problem/Incident Ticket Linkage
1. Community
2. Feedback on Support
It would be nice if you could tie ALL status actions of a Problem to its Incidents. Currently, this is only an option for Solved. i.e. I would love to check a box so that when I add a public comme...
- David Hunter
- Erstellt 12. November 2020 16:34
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David Hunter hat 12. November 2020 16:07 einen Kommentar hinterlassen
Here it is with no filters. Note ID 66709, It now reads 7 Incidents, which Is what I want. It reports 5 when the filters are on. But with no filter, I have 100s of irrelevant records.
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- David Hunter
- Erstellt 12. November 2020 16:07
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David Hunter hat 12. November 2020 16:04 einen Kommentar hinterlassen
Moved to Row:
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- David Hunter
- Bearbeitet 12. November 2020 16:08
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David Hunter hat 12. November 2020 16:02 einen Kommentar hinterlassen
I also get those results. My issue is further filtering down so that I dont see closed/Solved Problems. This query is very effective, however, it also removes Closed/Solved Incidents. II get the ...
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- David Hunter
- Bearbeitet 12. November 2020 16:08
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David Hunter hat 12. November 2020 14:55 einen Kommentar hinterlassen
Thank you, Hillary. I've tried every permutation of filter on row, column, and general query and they seem to affect everything. All I am looking for is a list of NOT Closed or Solved Problems, and...
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- David Hunter
- Erstellt 12. November 2020 14:55
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David Hunter hat 11. November 2020 15:12 einen Post erstellt
Limit Explore queries on single attributes.
1. Community
2. Explore Q&A
I have created a simple Explore query to better understand our more significant Problem tickets: metric = COUNT(Incidents) row= Ticket Problem ID The result contains the necessary data, with copiou...
- David Hunter
- Erstellt 11. November 2020 15:12
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- 9 Kommentare
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David Hunter hat 23. September 2020 13:44 einen Kommentar hinterlassen
Thank you, Jim. I had it in the wrong spot!
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- David Hunter
- Erstellt 23. September 2020 13:44
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David Hunter hat 22. September 2020 15:06 einen Kommentar hinterlassen
Thank you, Jim. Using Copenhagen 2.3.0 APIv2, I am getting 1 error 'categories' does not exist
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- David Hunter
- Erstellt 22. September 2020 15:06
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David Hunter hat 16. September 2020 13:26 einen Kommentar hinterlassen
Custom Theme code, or somewhere else?
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- David Hunter
- Erstellt 16. September 2020 13:26
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