Kevin Wolfley
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Kevin Wolfley hat einen Kommentar hinterlassen
Hi Pakruti - Thank you, but that’s not the point. I know there are plugins and browser based elements that will highlight misspelled words. My suggestion is for a Zendesk option that actually ale...
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Kevin Wolfley hat einen Kommentar hinterlassen
Fully agree with this post & request. Sending a triggered chat / invitation is a huge benefit, but not getting any information from the member before connecting them with the agent causes a lot mor...
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Kevin Wolfley hat einen Post erstellt
Live Chat Spell Check - confirm prior to send
BeantwortetHello, I'd love to see an enhancement whereby when there are misspelled words in the chat window from an agent, there's an alert/pop-up that asks if they really want to send it. Understand that...
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Kevin Wolfley hat einen Kommentar hinterlassen
Agree with the post from Xiaomeng - It would be great to be able to set up a trigger that would automatically let the member know that the agent is still working and will be back with them shortly....