Rob Stack
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Neueste Aktivität von Rob Stack-
Rob Stack hat einen Kommentar hinterlassen
Hi Nicholas Estrada, thanks for pointing this out. The Stella Connect: Star rating is in fact a custom field, not a calculated metric. The best way to find it is to do a search in the add metric me...
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Rob Stack hat einen Kommentar hinterlassen
Hi Kristen Nilles, thanks for the question. I think this recipe should help you out. You can integrate that process into this procedure. https://support.zendesk.com/hc/en-us/articles/360022372293 I...
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Rob Stack hat einen Kommentar hinterlassen
Hi Vladimir Petrushenka, thanks for this feedback. You're right, I can no longer see it also. If you don't mind, I'm going to open a ticket on your behalf so we can find out if this was intentional...
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Rob Stack hat einen Kommentar hinterlassen
Hi Oliver, thank you for this feedback. I think this is indeed a good candidate for a pre-built report and will pass this feedback on. In the meantime, I'm glad you got this working!
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Rob Stack hat einen Kommentar hinterlassen
Hi Virginia Goggins, thanks so much for this great feedback. I've added this to the article above and I hope others find it useful. We really appreciate your input!
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Rob Stack hat einen Kommentar hinterlassen
Hi Jeanne Berg, thanks for the feedback. The Zendesk Support pre-built dashboard does contain a Satisfaction tab. If there are any reports you feel are missing from that, we'd love to know. This re...
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Rob Stack hat einen Kommentar hinterlassen
Hi Jahn Jerenz Bronilla, I've opened up a ticket on your behalf so that someone can check this for you. When you receive the ticket notification, please could you update the ticket with your subdom...
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Rob Stack hat einen Kommentar hinterlassen
Hi Ahmed S Zaid, I've opened a ticket so one of the team can take a look at any possible workarounds. If a fix is needed to the product, that will get flagged too. I hope they are able to help and ...
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Rob Stack hat einen Kommentar hinterlassen
Hi CJ Johnson, thanks for the feedback. That's a great idea and I've just added it to the article. I hope this helps. Thanks again!
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Rob Stack hat einen Kommentar hinterlassen
Hi Ahmed S Zaid, thanks for the feedback and I'm sorry that things haven't been working correctly for you. Have you taken a look at the Reporting with tags article that Eugene mentions above? That ...