Rob Stack

1. Talk
2. ...
3. Agent guide for Talk
4. Receiving incoming calls

Hi Noel Branzuela, you might be able to do this with Talk Partner Edition, but you'd need to do some development work. I'd recommend contacting us using the link on https://www.zendesk.com/service/...

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• Rob Stack
• Erstellt 13. Juli 2021 22:51
• 0 Stimmen

1. Explore
2. ...
3. Publishing and sharing dashboards
4. Configuring Explore dashboard sharing permissions

Hi CaSonya Featherston I'm not sure why it wouldn't be sending so I'm opening up a ticket on your behalf so the team can investigate this. You should hear from someone soon. Thanks!

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• Rob Stack
• Erstellt 12. Juli 2021 20:49
• 0 Stimmen

1. Zendesk updates
2. What's New in Zendesk
3. What's new in Zendesk: July 2021

CJ Johnson apologies for not remembering that post. I'm going to try and find out exactly all the changes that were made and why. I'll then get that information into a future What's New.

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• Rob Stack
• Erstellt 12. Juli 2021 18:53
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1. Talk
2. ...
3. Setting up Talk
4. Porting numbers for Zendesk Talk

Hi Emma Löfström thanks for the feedback. I've created a ticket so the writer of the article can investigate and update it if necessary.

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• Rob Stack
• Erstellt 12. Juli 2021 18:43
• 0 Stimmen

1. Zendesk updates
2. What's New in Zendesk
3. What's new in Zendesk: July 2021

Hi CJ Johnson, I've done some digging and while this is an intentional change, it wasn't classed as a major functionality change. While you can change the colors of tables in the chart configuratio...

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• Rob Stack
• Erstellt 12. Juli 2021 18:34
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1. Explore
2. ...
3. Explore recipes
4. Explore recipe: Viewing Stella Connect Star Ratings as positive and negative CSAT scores

Hi Danielle Anne Zulueta, someone will correct me if I'm not correct, but I don't think you can do that in a single query. What you could do is create a second query using a count. You can then add...

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• Rob Stack
• Erstellt 12. Juli 2021 18:25
• 0 Stimmen

1. Explore
2. ...
3. Creating dashboards
4. Adding alert thresholds to Explore live data widgets

Olá, estou usando o Google Tradutor. Peço desculpas por quaisquer erros.No momento, você não pode ter vários limites para um widget ao vivo, mas esta seria uma boa sugestão para adicionar à nossa s...

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• Rob Stack
• Erstellt 12. Juli 2021 18:03
• 1 Stimme

1. Community
2. Feedback on Explore
3. Please Undo the Visual Changes to New Queries

Thank you CJ Johnson I see the same as you do. I'm passing this feedback onto the right people and apologize that it's not working well for you.

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• Rob Stack
• Erstellt 25. Juni 2021 14:47
• 0 Stimmen

1. Community
2. Feedback on Explore
3. Please Undo the Visual Changes to New Queries

Hi CJ Johnson, would you mind attaching a description and screenshot of one of the affected queries? I'd like to investigate and see if this happens in my account. Thank you!

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• Rob Stack
• Erstellt 24. Juni 2021 22:46
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1. Explore
2. ...
3. Creating dashboards
4. Adding live data and live filter widgets to dashboards

Hi Casey Keefe, you'll need Explore Enterprise to use live dashboards. Hope this helps!

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• Rob Stack
• Erstellt 21. Juni 2021 15:52
• 0 Stimmen