Eric Haley
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Eric Haley hat einen Kommentar hinterlassen
Thank you, Rob. I appreciate it.
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Eric Haley hat einen Kommentar hinterlassen
Hi Rob Stack, thanks for getting back to me. It looks like we're seeing two different things. I'm following your directions above for "Add a change attribute." In your directions, you state the fol...
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Eric Haley hat einen Kommentar hinterlassen
Hi, I did this, but when I add it to my dashboard and select the brand filter and the date range, the top number turns to 0 and the bottom percentage is 100%, regardless of which brand or month I c...
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Eric Haley hat einen Kommentar hinterlassen
Hi Rob, "Update - Month" is no longer available under the "Change Attribute" widget. Would you please update your article to include the current attributes found in Zendesk Explore? Thank you.
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Eric Haley hat einen Kommentar hinterlassen
Thank you, Eugene. More transparency into the timing and status of the pending and queued-up feature additions would be enormously helpful as the transition deadline approaches.
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Eric Haley hat einen Post erstellt
How is Zendesk giving customers visibility into Explore feature needs & implementation timelines?
BeantwortetI've started the migration from Insights to Explore. I must mirror several dynamic reports I created in Insights as I rebuild them in Explore. Through this process, I discovered a feature that Insi...
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Eric Haley hat einen Kommentar hinterlassen
Hi Joshua Tallent, I never touched the javascript until I added the code from this article. So if there are any issues, they would have come that way out-of-the-box. Perhaps it's a systemic issue t...
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Eric Haley hat einen Kommentar hinterlassen
Joshua Tallent, that's what I did. I think the code on this may need to be updated. See the code that Marco van der Valk included in his screenshot above. It's not the code you reference in your ar...
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Eric Haley hat einen Kommentar hinterlassen
Thanks, Rob Stack. That was it. Now, unfortunately, I discovered a new problem. I have a time filter on my report. When I change the month of the report, the stat drops to 0 tickets (down by 100%)....
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Eric Haley hat einen Kommentar hinterlassen
Thank you, Rob Stack. And thank you for the quick turnaround. It means a lot.