Avatar

Charles Yaako

  • Gesamtaktivitäten
    10
  • Letzte Aktivität
  • Mitglied seit
  • Folge ich
    0 Benutzer
  • Gefolgt von
    0 Benutzer
  • Stimmen
    3
  • Abonnements
    3

Aktivitätsübersicht

Neueste Aktivität von Charles Yaako
  • Avatar

    Charles Yaako hat einen Kommentar hinterlassen

    HI Andrew, Thank you for your assistance. There has been a few changes to initial request for a separate queue. We now need 2 separate queues created. The first queue will have  just a single email...

  • Avatar

    Charles Yaako hat einen Post erstellt

    Creating a seperate support queue

    Beantwortet

    We need to create a support queue that is seperate to our main I.T. support queue. This new queue will have its own email, SLA's, triggers etc. Is there any  documentation on how to do this?

  • Avatar

    Charles Yaako hat einen Kommentar hinterlassen

    Hi All, Thank you for the responses, much appreciated, the CTF feature looks to be a great solution to our mobile phone app issue when supporting staff. 

  • Avatar

    Charles Yaako hat einen Post erstellt

    Conditional fields in Zendesk mobile phone app

    Abgeschlossen

    Hi, We recently installed the Conditional fields app in our Zendesk desktop client. The app is working fine, however we noticed that the Conditional fields app is not available/functional within ou...