
Ruthy Licht
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Ruthy Licht hat einen Kommentar hinterlassen
Carl Shepherd We solved this by creatibg "groups" in GA - for each major topic Then you can see the path and all goodies based on the Zendesk. Cons: - There are only 5 groups in the free GA (paid a...
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Ruthy Licht hat einen Kommentar hinterlassen
Yes, sorry :)There's apparently an extra space that doesn't show when you look at the title.It's also not picking it up when I copy-pasted the title.It's basically an invisible extra space, but it'...
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Ruthy Licht hat einen Kommentar hinterlassen
OMGGGGGG Mystery solved! Here's what I had set: {{#is name 'Help me save money'}} fas fa-dollar-sign{{/is}}{{#is name 'Help me save time'}} far fa-clock {{/is}} {{#is name 'Help me with EVERYTHING'...
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Ruthy Licht hat einen Kommentar hinterlassen
Sorry I have about 25 categories with separate icons so I cut only the start, and forgot to add the closing quote.that's the closing: "> </i></span>{{name}}</a> I have tried changing the ico...
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Thank you so much Karen! I can't locate any of those...Here's my code for category pages: <code> <div class="section-tree">{{#each sections}}<section class="section"><h2 class="section-tree-title">...
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Ruthy Licht hat einen Kommentar hinterlassen
So happy! I'm still struggling with one specific category that won't show icons no matter what.It's set up exactly the same like the rest but one specific categoy is very stubborn. If anyone knows ...
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Au Finh SaechaoSorry to trouble you again - can you possibly direct me to the part of the docs here about accessing the html content of each article? I can only find this: https://developer.zendesk...
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Ruthy Licht hat einen Kommentar hinterlassen
Thank you so much Au Finh Saechao!Will definitely ask someone to take a look. This is a great idea!
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Ruthy Licht hat einen Kommentar hinterlassen
I wonder if there's an update or third party tool you could recommend?I'm about to try creating an enormous excel for this and it's such a wrong way to do it lol
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Ruthy Licht hat einen Kommentar hinterlassen
Thank you so much Ifra Saqlain!! This worked and now all of my categories besides one look awesome! I have the weirdest issue: The icons work on all category pages, but not on a specific one. Her...