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Phillip Campos

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    Phillip Campos hat einen Kommentar hinterlassen

    Thanks Brett, see if they could add it to their suggestion forum, I think this would be a pretty significant feature. Also I signed up for the beta, but hasn't been rolled out yet? Is it coming soo...

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    Phillip Campos hat einen Kommentar hinterlassen

    Hi Brett, do you know if the upcoming Conditional Ticket Fields, that replaces the Conditional Tickets App, would perhaps be able to hide these fields? Basically if I could control the view of thes...

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    Phillip Campos hat einen Post erstellt

    Separate User fields per Users, ie Conditional possible?

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    Hi guys, here's my use case. I have both internal users, and external users. They both have their own Userfields they need. So it's not redundant, or too many fields, is there a way to separate tho...

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    Phillip Campos hat einen Post erstellt

    Possible to route Tickets using Userfields?

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    Basically if I have a specific Requester that has a userfield attached, can I route the ticket using that userfield? I.E they are a manager or VIP. I could in theory use the tag that userfield plac...