Ayal Kellman
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Ayal Kellman hat einen Kommentar hinterlassen
+1 for this as well
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Ayal Kellman hat einen Kommentar hinterlassen
Rob Stack - thanks but then I would have to report on them separately. At the moment, I can use "Ticket channel" to create a custom set of channels that are relevant for our account. If Google Pla...
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Ayal Kellman hat einen Kommentar hinterlassen
lucia - thanks for following up! Indeed, it was never answered... Rob Stack - can you help here?
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Ayal Kellman hat einen Kommentar hinterlassen
Hi Andrew Dietrich, I have a use case: Currently, when a user uses our SDK to create a ticket, we insert device and OS information into the text of the ticket in addition . This is not viewable t...
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Ayal Kellman hat einen Kommentar hinterlassen
Hi Greg, Thanks! Is there a way to follow the request for native support for conditional fields? At the moment, we are using our own UI. Maybe there could be an API to call and receive the conditi...
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Ayal Kellman hat einen Kommentar hinterlassen
+1 for this as well
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Ayal Kellman hat einen Kommentar hinterlassen
+1 for me as well. Does anyone have a good workaround for displaying different footers for different languages?
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Ayal Kellman hat einen Kommentar hinterlassen
Hi @Greg, Thanks for responding but I wasn't able to access the article. It says I'm not authorized... Can you help me understand why or send the content in a different way? Thanks
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Ayal Kellman hat einen Kommentar hinterlassen
Yes - its working for us now as well and they provided a link for a post-mortem. https://support.zendesk.com/hc/en-us/articles/360048764794-Service-Incident-June-2nd-2020
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Ayal Kellman hat einen Kommentar hinterlassen
Grace Paet Kurt Townsend- we are experiencing the same issue! Has anyone from Zendesk Support replied with a response?