Donna Fairhurst
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Donna Fairhurst hat einen Kommentar hinterlassen
Thank you - figured it was a global setting. Is there any reason why you changed having the latest reply at the top to being at the bottom? If you use the new view, you now have to keep hitting "...
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Donna Fairhurst hat einen Kommentar hinterlassen
Hi Phil, Is there a way to switch back to the original view? If I enable this for our org is this a setting that all then have to use or can each individual agent choose if they want to switch? Tha...
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Donna Fairhurst hat einen Kommentar hinterlassen
I would love to have this available as well. We have old articles with tutorials on our old platform and to go through one by one would be so time consuming. We do not want the customers finding ...