
David Gillespie
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Neueste Aktivität von David Gillespie-
David Gillespie hat einen Kommentar hinterlassen
Hi Rachel Friedline & Christine LF, Just wanted to give an update on the changes we've made to the Shopify apps over the past week: We're now surfacing the tracking number(s) on the summary page C...
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David Gillespie hat einen Kommentar hinterlassen
Hi Ashley Spencer & Ludian Magallano, Just wanted to give an update on the changes we've made to the apps over the past couple of days: We're now surfacing the tracking number(s) on the summary pa...
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David Gillespie hat einen Kommentar hinterlassen
Hi Andrea B, Unfortunately there isn't a mechanism to do a bulk historical update of ticket events from Zendesk to Hubspot within the current integration. I've added this as a feature request for t...
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David Gillespie hat einen Kommentar hinterlassen
Hi Rhyan, Thanks for flagging this and hopefully we can get this resolved quickly. I've raised a ticket on your behalf so I can get some more details about your Zendesk and Discord accounts. Thanks...
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David Gillespie hat einen Kommentar hinterlassen
Hi Simon, Thanks for the feedback and appreciate your frustration. I've added it to the feature request and will update this group if and when we decided to build this into the integration. Thanks,...
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David Gillespie hat einen Kommentar hinterlassen
Hi Dan Ochs, Thanks for detailing this use case and outlining the behaviour you'd like to see out of the app, makes complete sense and would be a great experience, particularly if we captured all t...
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David Gillespie hat einen Kommentar hinterlassen
Hi Rachel Friedline, We've just deployed some changes to reduce the clicks to get to the tracking number, made the tracking number easy to copy-paste & reduce the required navigation through the ap...
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David Gillespie hat einen Kommentar hinterlassen
Hi Rhyan Smith, Very interesting use case. We'd need to be able to identify which Discord server the ticket came from, and then we could use a trigger to route it to the Group. Unfortunately we do...
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David Gillespie hat einen Kommentar hinterlassen
Hi Rhyan Smith, Thanks for the feedback and great feature suggestion! I've passed this onto the development team to see if this is possible. Thanks, David
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David Gillespie hat einen Kommentar hinterlassen
Hi Dan, Really sorry for the delayed response and hopefully we can get you up and running quickly! I've raised a ticket on your behalf to get some more details. Thanks, David