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Andres Rincon

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  • Slack integration for high and urgent tickets

    Is it possible to have a slack integration for just high and urgent tickets? I currently have the integration set for all general ones, but in the case that it needs to be escalated to other team m...

  • Community topic in normal help center

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    Is it possible to just not have a community section, but use the community format of an article? Right now, the only real use case we have for the community is to use it for product suggestions. Ho...