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Justin Triplett

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    Justin Triplett hat einen Kommentar hinterlassen

    This is also a huge issue for us, not sure if we'll actually be able to use zendesk talk because of this. Sometimes our support team is just two people and if one stands up to get some water withou...

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    Justin Triplett hat einen Kommentar hinterlassen

    A Soft Delete that you cannot recover is not a soft delete. This is absolutely ridiculous, and very user hostile.   The Delete button is way too easy to hit for there not to be an undelete. Especia...

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    Justin Triplett hat einen Kommentar hinterlassen

    Zendesk sells a customizable platform...   Users: Can I customize the home page ZD: No, not at all, use views Users: Can I get more than 12 shared views visible? ZD: No, you get 12.     

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    Justin Triplett hat einen Kommentar hinterlassen

    The documentation for Update Identity has this note: This endpoint allows you to: Set the specified identity as verified (but you cannot unverify a verified identity) Update the value of the speci...