Larisa Moore
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Larisa Moore hat einen Kommentar hinterlassen
Awesome, thank you so much!
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Larisa Moore hat einen Kommentar hinterlassen
@Wes - where I'd really like to do this is our category pages. We're currently using Humble Squid and have customized our home page already with image/text boxes for our four categories--but two of...
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Larisa Moore hat einen Kommentar hinterlassen
Just a comment: like many things lately, the integration setup cannot be completed on IE11. Using Firefox I was able to see the Accounts section under my Channel Integration and add the necessary i...
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Larisa Moore hat einen Kommentar hinterlassen
Cool, thank you! So, if we do have the "Mobile layout" option enabled, will *all* customers see a chat option, or *no* customers will see a chat option?
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Larisa Moore hat einen Kommentar hinterlassen
Hi, is it possible to display the Zopim chat only on one specific page of our Help Center? Specifically, the Submit Request page for one of our languages only? Anyone can visit our Help Center and ...
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Larisa Moore hat einen Kommentar hinterlassen
@Olivia - I did this in the previous incarnation of our Help Center which used Swiftest Elk. As far as I can tell, in the CSS section for the home page, I used the following code (right now I can't...
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Larisa Moore hat einen Kommentar hinterlassen
I'm not hiding the text on the home page, it's still what I think was the default: <section class="hero-unit search-box"> {{search}} </section> and on the other pages it's <nav class="sub-nav"...
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Larisa Moore hat einen Kommentar hinterlassen
Oh! Whoops. We thought it was safe to turn off the filter because agents had the ability to mark posts as spam manually. Since today is the first time in 6 months we had much volume of actual spam,...
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Larisa Moore hat einen Kommentar hinterlassen
Since "Mark as spam" is no longer available in Community in Help Center, will suspending a user automatically delete their posts? We found that activating the spam filter was catching some valid po...
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Larisa Moore hat einen Kommentar hinterlassen
Hi, me again. We just realized that while the customized text is appearing correctly localized on the home page, on the section and article pages and contact page only the English-US customized tex...