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DannyC

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    DannyC hat einen Kommentar hinterlassen

    Hi Panu, Well said! I posted something similar a while back. The same broken 3rd party apps keep getting circulated as solutions from 5+ years ago which is very frustrating. Surely we shouldn't hav...

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    DannyC hat einen Post erstellt

    API Documentation on your Help Center - tips and examples please

    Hi All, Does anyone use their Zendesk Help Center to provide documentation for their software's API? We are about to launch our API service and I wanted to reach out to see if anyone would be so ki...

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    DannyC hat einen Kommentar hinterlassen

    Hi Devan, Apologies for the delay in my reply and thank you for your response. Unfortunately I had already tried the plugin in your link but the user reviews were not very good and I couldn't get i...

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    DannyC hat einen Post erstellt

    Export Articles from Help Center to PDF?

    Has anyone been able to achieve this? I've found many threads discussing exporting articles and backing up the HC, some mentioning various apps that are years old and don't work properly. I've trie...

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    DannyC hat einen Kommentar hinterlassen

    Hi Soila Salas - Yes I did but you have to edit the home_page.hbs template in your theme and insert the link in there depending where you want it to live on your site. If you can grab the url of th...

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    DannyC hat einen Kommentar hinterlassen

    My hero Diziana! thank you

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    DannyC hat einen Post erstellt

    Insert an external URL in an Article

    Beantwortet

    Hi guys, I want to insert an external link in my article like so..   Problem is when I publish the article and try the link it doesn't use the exact url that I've inserted. It stays on our site as ...

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    DannyC hat einen Kommentar hinterlassen

    Hi Brett, Thanks for the response. I did find that tip but I want to remove the whole aspect of the articles being hidden in the first place. I don't know why its such a restriction on the system. ...

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    DannyC hat einen Kommentar hinterlassen

    Perfect! Thank you Maggie Ungerboeck  :)    Cheers, Danny

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    DannyC hat einen Kommentar hinterlassen

    Hi guys, Can someone please share how they resolved this? I'm trying to get all my articles in the category to show on the Category page, rather than clicking "See all articles", but having zero lu...