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Gamee Support
Beigetreten 07. Sept. 2022
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Letzte Aktivität 03. Okt. 2023
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Gamee Support hat einen Kommentar hinterlassen
Hello,
I would like to add a filter on the Updater, but there is no option like this.
When I go to my tickets (my own view), I would like to filter who updated the tickets. Since that is how I know if a user replied back.
Currently, I need to use a time filter and a sort for updater. But it is not the best option.
Thanks
Kommentar anzeigen · Gepostet 03. Okt. 2023 · Gamee Support
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Hi Noly,
Not really. I can read the article and see this. But I want captcha to show all the time. Not just when zendesk served thinks there is a bot attack.
Kommentar anzeigen · Gepostet 25. Aug. 2023 · Gamee Support
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Hi,
Is there a way to have a captcha all the time?
At the moment whenever I test the Submit a request part, there is no Captcha.
I do not care if it has some detecting function, I would like it on all the time.
Thank you.
Kommentar anzeigen · Gepostet 24. Aug. 2023 · Gamee Support
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Hello, when you have an incident ticket, it would be great to see the ticket id of the problem ticket or at least if the incident ticket is connected to a problem ticket in a column. Is there a way to add a column that will show the ticket id of the problem ticket?
Thanks
F
Kommentar anzeigen · Gepostet 27. Feb. 2023 · Gamee Support
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Hi, current user condition may be the answer.
Kommentar anzeigen · Gepostet 22. Feb. 2023 · Gamee Support
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Hello,
Can you have the Bulk merge function in the interaction tab?
So I do not need to search for user email and tick all but one and merge it like that. But when I am on a ticket, on the right side interaction view, where I can see the tickets from user, I could tick which ones I want to merge and where to.
Thank you,
F
Kommentar anzeigen · Gepostet 07. Sept. 2022 · Gamee Support
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