Austin Meier

1. Community
2. Feedback - Ticketing System (Support)
3. New Agent Workspace

Brett Bowser Drew Frey @... Do you possibly have any explanation as to why the feedback portal does not accept feedback? I don't quite understand the purpose of the portal if it is a highly regulat...

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• Austin Meier
• Bearbeitet 27. September 2022 22:07
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1. Community
2. Feedback - Ticketing System (Support)
3. New Agent Workspace

You can see other performance related concerns on this thread. https://support.zendesk.com/hc/en-us/community/posts/4409217457178-New-UI-Performance-Issues 

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• Austin Meier
• Erstellt 27. September 2022 21:50
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. New Agent Workspace

Andy Zapata Jason Pulley I had made a response with some more information about ZenDesk and their recent buyout to go back private and my thoughts behind their reasons for this based on their last ...

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• Austin Meier
• Bearbeitet 27. September 2022 21:51
• 2 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. New Agent Workspace

They won't acknowledge it until they are forced to, the money is still coming in.  It's a shame, but just like the rest of these support topics, they won't reply or if they do it will be a macro. A...

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• Austin Meier
• Bearbeitet 23. September 2022 19:20
• 3 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. New UI Performance Issues

I have unfortunately resorted to using Zendpy and Django to make a quick integration to view tickets and respond. The benefit is that this Zendesk integration actually works and even allowed me to ...

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• Austin Meier
• Bearbeitet 21. September 2022 15:22
• 3 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. New UI Performance Issues

@... I refuse to believe that in good faith the first thing you thought of was to send the most generic troubleshooting guide of all time. I mentioned that I resorted to using your API to completel...

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• Austin Meier
• Bearbeitet 27. Juli 2022 03:20
• 2 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. New UI Performance Issues

I also agree with the above, I have resorted to using the API to build my own UI since a 'classic' view is unavailable. 

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• Austin Meier
• Erstellt 18. Juli 2022 23:50
• 3 Stimmen