Antonio Maninha

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14. Juni 2023 22:14
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14. März 2022 14:47
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Neueste Aktivität von Antonio Maninha

Antonio Maninha hat 14. Juni 2023 17:48 einen Post erstellt
Making an article public behind authentication
1. Community
2. Zendesk Suite Q&A
Hello,On our support portal we have authentication required... Is there a way to make certain articles public? No restrictions?Any help is much appreciated.
- Antonio Maninha
- Erstellt 14. Juni 2023 17:48
- 2 Follower
- 1 Kommentar
- 0 Stimmen
Antonio Maninha hat 8. Juni 2023 15:18 einen Kommentar hinterlassen
That's a great help. Thank you Pedro Rodrigues
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- Antonio Maninha
- Erstellt 8. Juni 2023 15:18
- 0 Stimmen
Antonio Maninha hat 8. Juni 2023 13:53 einen Kommentar hinterlassen
Pedro RodriguesI am glad I am not alone on this issue. Alex Hughes also has the same problem as well all of the Zendesk users...If you have lots of tickets submitted the ticket generated from the F...
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- Antonio Maninha
- Erstellt 8. Juni 2023 13:53
- 0 Stimmen
Antonio Maninha hat 1. Juni 2023 16:53 einen Kommentar hinterlassen
Hello Pedro Rodrigues James Rodewig,There is a problem that I can't solve.When someone submits the form with the feedback how do I retrieve it? Is there anything on the subject of the form that mak...
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- Antonio Maninha
- Bearbeitet 1. Juni 2023 16:55
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Antonio Maninha hat 25. Mai 2023 21:51 einen Kommentar hinterlassen
It's just a dream over 10 years long, that shows the commitment to their customers...We are in need of that feature too and still, this big ask is going again after 10 years to the black hole!!!Rea...
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- Antonio Maninha
- Erstellt 25. Mai 2023 21:51
- 1 Stimme
Antonio Maninha hat 17. Mai 2023 23:10 einen Post erstellt
Giving access to Help Center
1. Community
2. Zendesk Suite Q&A
Hello,I have a set of people outside of our organization that need access to our Help Center, just for consulting and troubleshooting purposes.How can I make that happen without giving access to ou...
- Antonio Maninha
- Erstellt 17. Mai 2023 23:10
- 2 Follower
- 1 Kommentar
- 0 Stimmen
Antonio Maninha hat 15. Mai 2023 12:24 einen Kommentar hinterlassen
Hello,Is there a report that gives more data about this webform? We have the webform enabled but we need to look at the clickthrough rate and good suggestions vs not relevant suggestions.Any help w...
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- Antonio Maninha
- Erstellt 15. Mai 2023 12:24
- 0 Stimmen
Antonio Maninha hat 19. April 2023 15:17 einen Kommentar hinterlassen
Hello,I have the same problem, the issue is exactly the same with the exception that I do not have such user...I am unable to delete a user that I don't have...
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- Antonio Maninha
- Bearbeitet 19. April 2023 15:20
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Antonio Maninha hat 17. April 2023 12:59 einen Post erstellt
Guide Search Results
1. Community
2. Zendesk Suite Q&A
Hello,In our ZD Guide environment, all of our articles have a Summary introduction with a snippet of the article body (based on the KCS guidelines article structure).Can the search results for our ...
- Antonio Maninha
- Erstellt 17. April 2023 12:59
- 4 Follower
- 1 Kommentar
- 0 Stimmen
Antonio Maninha hat 17. April 2023 12:43 einen Kommentar hinterlassen
Pedro Rodrigues (opservator.com)I would love to discuss that further. Feel free to setup a meeting, I think you should have my contact info still.
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- Antonio Maninha
- Erstellt 17. April 2023 12:43
- 0 Stimmen