BradAtStash

1. Zendesk updates
2. Announcements
3. Announcing changes to views pagination and sorting user profile pages

Chris Fassano I have no idea how those are getting there... it could very much be a web form that generates an email, or it could be a standard email subject from a vendor or partner. I didn't assu...

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• BradAtStash
• Erstellt 23. Juni 2022 21:26
• 0 Stimmen

1. Zendesk updates
2. Announcements
3. Announcing changes to views pagination and sorting user profile pages

Chris Fassano sure you could absolutely add a way to manually sort those tickets .. but then you would have to have an agent touch every ticket and add a ton of work when the easiest solution is ju...

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• BradAtStash
• Erstellt 23. Juni 2022 21:14
• 2 Stimmen

1. Zendesk updates
2. Announcements
3. Announcing changes to views pagination and sorting user profile pages

I need to echo everyone else and agree that this change needs to be delayed and re-thought before you roll it out. We are a high ticket volume support structure, with large amounts of tickets per a...

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• BradAtStash
• Erstellt 2. Mai 2022 13:13
• 7 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Automate / trigger the change of a requester

Nicole Saunders Did this ever get updated or addressed? The above referenced ticket does not seem to exist anymore.

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• BradAtStash
• Erstellt 6. April 2022 18:32
• 1 Stimme

1. Community
2. Feedback - Ticketing System (Support)
3. Export Agents as CSV

@... The Super Admin app does not help with large Zendesk deployments at all unfortunately. Per the reviews: You can only see, change, and export a small handful of agents at one time, so it's not ...

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• BradAtStash
• Bearbeitet 3. März 2022 15:44
• 3 Stimmen