Andrew Sarver

The fact that ZenDesk has not included this extremely basic feature to provide the best service for their customers is really disappointing.  It's hard to imagine such a basic feature, being requested for 3 years, and those requests being ignored. 

I've never worked with a phone system that didn't have the ability to set custom greetings for holidays in advance. 

The last thing I want to do on Monday is get up on my day off and change the voicemail greeting in ZenDesk to reflect the Memorial Day Holiday.  

Please add this feature ASAP so that we can take a true day off ZenDesk!