Joanne Giang

1. Community
2. Zendesk Suite Q&A
3. Editing 'Description shown to end users' for Description field per ticket form

Ifra Saqlain I was able to change the Zendesk standard title 'description' to 'share feedback'. Now the 'description' field is no longer a requirement and someone can submit the form but it won't c...

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• Joanne Giang
• Erstellt 20. April 2023 00:55
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1. Community
2. Zendesk Suite Q&A
3. Removing "Null" as an Option from Required Ticket Fields for End-Users

Gorka Cardona-Lauridsen through another community message, I changed the title of the 'description' to 'share a feedback' and now it bypasses the email and description field requirement when submit...

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• Joanne Giang
• Erstellt 12. April 2023 18:42
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Changing the {{t 'submit_a_request'}} to the form title

Hi Ifra Saqlain, I'm trying to edit the title on my form and followed the steps above, but it doesn't seem to be showing the title on the Form. I want to change the 'Submit a request' to 'Submit fe...

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• Joanne Giang
• Erstellt 6. April 2023 18:06
• 0 Stimmen