Chandrika Jayaram
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Chandrika Jayaram hat einen Post erstellt
Salesforce Configuration Tool for Zendesk app
Currently the Order Summary can only be viewed in ascending order in the Salesforce app/Admin center (Configuration tool). There is no option to select/set this field to view orders in latest order...
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Chandrika Jayaram hat einen Post erstellt
New Triggers
BeantwortetWhen a new trigger is created/activated it should automatically get placed to the bottom of the trigger list so it doesn't impact the workflow.
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Chandrika Jayaram hat einen Post erstellt
Translating outgoing email messages in Agent Workspace
As incoming email has a native function to translate language in Agent Workspace. It makes sense to have it for outgoing emails messages as well. I'm sure the customer/end-user would prefer to read...
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Chandrika Jayaram hat einen Kommentar hinterlassen
Yes, this is a much needed feature - ability to print triggers list and export trigger conditions to a spreadsheet. It would make it much easier to manage for an Admin.
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Chandrika Jayaram hat einen Kommentar hinterlassen
Please consider including Date Created. For an Admin, its useful at a glance to check against last signed in.
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Chandrika Jayaram hat einen Kommentar hinterlassen
Unable to sort by full date. Eg: Created...only sorts by the 1st digit, in this case the month. Should be able to sort by the complete date.