Monika Kanomata
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Neueste Aktivität von Monika Kanomata-
Hi Zendesk team, Can I use the bulk upload method for Alias? (on the right side on the profile section below groups) It will be helpful when we add new agents in Zendesk. Thanks, Monika
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Hi, I have 2 questions below and hope to hear answers from Zendesk team. Can I add multiple tags in the tags in 1 condition like triggers or automation? (contains at least one if the following) If...
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Why is the bookmark component important to you? What is the use case where this feature is most needed? How frequently do you use it? Having bookmark is important so that we could set the time fi...
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I would like to vote this feedback as well! It would be helpful to calculate the difference between 2 custom attribute timestamp.
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Hi, Where can I find the information about See the "Enabling content tags in your theme" section of the Help center templating cookbook? I tried to find the section, but couldn't. Thanks!
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Thanks for the quick response, Dave! It is clear now that until the ticket is closed, users can rate the CSAT survey (based on the configuration). I appreciate sharing the information.
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Hi, Do we have any information about when can users submit CSAT survey results? (Any durations for users to submit CSAT) I couldn't find this information in this article so hopefully someone could ...
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Thank you for the quick update, Elizabeth! I will share this documents for the team :) If I can provide another feedback, the "outdated" can be replaced as "flagged" for the section title and body....
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Hello Zendesk team, This documentation seems outdated. The icon is "Flagged" instead of "Outdated". Could you please update so I can use this article for our teams to use? Thanks, Monika
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+1 to this post. It will be much easier for us to view the specific dynamic content. Macro search works really well so hoping to see the specific dynamic content direct link somewhere near "View av...