Leigh KELSEY

1. Explore
2. ...
3. How to solve unexpected issues with reports
4. Why do I see "Download failed" when exporting a report in Explore?

Jahn Bronilla - is this still happening to you? Brett Bowser - any fix here? I have been experiencing this issue for the last week but my coworker has been able to download it with no issue. 

• Kommentar anzeigen
• Leigh KELSEY
• Erstellt 25. September 2023 21:41
• 0 Stimmen

1. Account
2. ...
3. Accounts and billing
4. Managing data storage in your Zendesk account

thank you Pablo Kenney and we're excited this is being prioritized!

• Kommentar anzeigen
• Leigh KELSEY
• Erstellt 28. Juni 2023 15:03
• 0 Stimmen

1. Account
2. ...
3. Accounts and billing
4. Managing data storage in your Zendesk account

Adding a +1 here. Any idea when this will be ready? Pablo KenneySeems counterintuitive to have to email when we need this info.

• Kommentar anzeigen
• Leigh KELSEY
• Erstellt 28. Juni 2023 14:04
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Feature request: ability to set text inputs on custom form fields through macros.

+1 First time we've had this request, but our use case is someone who is using the same form as the team this request will wind up with but would want to fill in NA for the boxes that are not her t...

• Kommentar anzeigen
• Leigh KELSEY
• Erstellt 18. Mai 2023 22:18
• 0 Stimmen

1. Community
2. Feedback - Help Center (Guide)
3. Additional Bulk Article - "Publish in section"

Katarzyna Karpinska, Thank you for the update. We'll be excited whenever this takes place.

• Kommentar anzeigen
• Leigh KELSEY
• Erstellt 11. April 2023 14:47
• 1 Stimme

1. Community
2. Feedback - Help Center (Guide)
3. Additional Bulk Article - "Publish in section"

Katarzyna Karpinska Katarzyna Karpinska last March, you said ZD was doing a deep dive into this - Are there any updates? Thank you!

• Kommentar anzeigen
• Leigh KELSEY
• Bearbeitet 31. März 2023 20:00
• 1 Stimme

1. Support
2. ...
3. General questions and issues about tickets
4. How can I view tickets I follow?

+1. Yes, seems this should be added as core functionality. 

• Kommentar anzeigen
• Leigh KELSEY
• Erstellt 8. März 2023 15:51
• 0 Stimmen

1. Zendesk updates
2. Announcements
3. Announcing improved Agent Workspace ticket tabs

Our team will be very glad about this change.

• Kommentar anzeigen
• Leigh KELSEY
• Erstellt 7. März 2023 14:37
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. New Agent Workspace - Collection of issues presented by our agents using the new workspace

+1 to your whole thread. Our agents have shared nearly every one of these concerns.

• Kommentar anzeigen
• Leigh KELSEY
• Erstellt 21. Februar 2023 15:52
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Show ticket title in tab, not requester name

I'm on Jason's team above and adding a +1 that this is a pan point.

• Kommentar anzeigen
• Leigh KELSEY
• Erstellt 2. Februar 2023 15:50
• 1 Stimme