Aaron Peace
-
Gesamtaktivitäten12
-
Letzte Aktivität
-
Mitglied seit
-
Folge ich0 Benutzer
-
Gefolgt von0 Benutzer
-
Stimmen3
-
Abonnements4
Aktivitätsübersicht
Neueste Aktivität von Aaron Peace-
Aaron Peace hat einen Kommentar hinterlassen
Thanks, Zsa Trias, that appears to have worked. I expected it could be simplified like that somehow.
-
Aaron Peace hat einen Kommentar hinterlassen
Is there a way to exclude a tag? we need to compare all tickets with a tag true vs false my code below has a syntax error IF (CONTAINS([Ticket tags], "billableticket")) THEN "Billable"ELIF (CONTAI...
-
Aaron Peace hat einen Kommentar hinterlassen
HELP:We need to be able to report on agent time activity across any/all Tickets per day/week/month but the metrics don't seem to work unless a Ticket has been closed. Can you provide a report recip...
-
Aaron Peace hat einen Kommentar hinterlassen
It looks like there is an important section of this article missing. Quote: An admin can require 2-factor authentication for all agents and administrators, but the admin can't set it up for them. ...
-
Aaron Peace hat einen Kommentar hinterlassen
I have discovered this issue after attempting to tidy up our duplicate users who may email from different email addresses. I now find that the system then ignores the from email and just replies ba...