DL

1. Community
2. Feedback - Ticketing System (Support)
3. Agent Workspace: Keep content from internal note if changing to public reply

+1 to this thread — the old Zendesk functionality (maintaining the drafted message between Internal and Public replies) was much easier to use for all of the reasons mentioned above by other users....

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• DL
• Erstellt 23. Dezember 2022 19:11
• 1 Stimme