Ahmed Dahy
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Ahmed Dahy hat einen Kommentar hinterlassen
Is there an estimated time of when this request would be addressed.
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Ahmed Dahy hat einen Post erstellt
Reminders for Agents
Hi All, I was wondering if there is such a tool to set reminders for tickets within ZD to check and follow up on on-hold tickets. What I am thinking is to have an extra Icon on the top right corner...
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We are rebranding some of our services and systems, we have many articles that the find and replace will become very handy
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Ahmed Dahy hat einen Kommentar hinterlassen
Pedro Rodrigues (opservator.com) Hi Pedro, Figured it out thanks a lot, yet CMD Shift V does not really paste at all, but right click "Paste and match style" worked just fine. Also, we have another...
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Ahmed Dahy hat einen Post erstellt
Paste Plain Text in Agent Workspace
AbgeschlossenHi all, We just enabled Agent Workspace, Agents usually copy and paste text from various sources, in the old view when we paste it automatically pastes plain text, now it pastes with the format o...