
Roque Leo Medalla
-
Gesamtaktivitäten42
-
Letzte Aktivität
-
Mitglied seit
-
Folge ich0 Benutzer
-
Gefolgt von0 Benutzer
-
Stimmen3
-
Abonnements23
Aktivitätsübersicht
Neueste Aktivität von Roque Leo Medalla-
Roque Leo Medalla hat einen Kommentar hinterlassen
I've been playing around with this recipe. We are trying to track the requester wait time for specific Custom Field or Ticket Form. Recipe below.IF (([Case Type]="Technical Inquiry") OR ([Ticket fo...
-
Roque Leo Medalla hat einen Kommentar hinterlassen
I've been playing around with this recipe. We are trying to track the requester wait time for specific Custom Field or Ticket Form. Recipe below.IF (([Case Type]="Technical Inquiry") OR ([Ticket fo...
-
Roque Leo Medalla hat einen Kommentar hinterlassen
Is there a way so that the chat widget when opened that it doesn't cover the entire screen when on Mobile Devices (smartphones)
-
Roque Leo Medalla hat einen Kommentar hinterlassen
Is it possible to also modify this script to auto-respond when a department is offline? We don't have the pre-chat form enabled since we don't want our customers to select it for themselves but ins...
-
Roque Leo Medalla hat einen Kommentar hinterlassen
Trigger not firing when conditions are met.Visitor is requesting for chat but has not sent a chat yet. as per the trigger condition.
-
Roque Leo Medalla hat einen Kommentar hinterlassen
How do I know which number the customer is texting us? We have multiple Text lines/numbers and this detail isn't visible in the tickets.
-
Roque Leo Medalla hat einen Kommentar hinterlassen
Is there a way to filter notification per widget For Multi-brand setup? We are planning to using 2 chat widgets, one for each website/brand. I've experienced having notification collisions with 2 b...
-
Roque Leo Medalla hat einen Kommentar hinterlassen
Is there a way for this to allow the bot to submit a request like a regular ticket?
-
Roque Leo Medalla hat einen Kommentar hinterlassen
Has anyone tried creating a webhook for discord since Zendesk discord integration is no longer supported.
-
Roque Leo Medalla hat einen Kommentar hinterlassen
Is there a way zendesk would create tickets whenever someone is follows our twitter account?