Vor Kurzem aufgerufene Suchen
Keine vor kurzem aufgerufene Suchen

Iñigo Cavia
Beigetreten 21. Okt. 2022
·
Letzte Aktivität 02. Dez. 2022
Folge ich
0
Follower
0
Gesamtaktivitäten
6
Stimme
1
Abonnements
2
AKTIVITÄTSÜBERSICHT
BADGES
BEITRÄGE
POSTS
COMMUNITY-KOMMENTARE
BEITRAGSKOMMENTARE
AKTIVITÄTSÜBERSICHT
Neueste Aktivität von Iñigo Cavia
Iñigo Cavia hat einen Kommentar hinterlassen
Hi!
okay, is there any course regarding standard calculated metrics? I never create one before and seems that technical knowledge is needed.
Thanks in advanced!
Kommentar anzeigen · Gepostet 02. Dez. 2022 · Iñigo Cavia
0
Follower
0
Stimmen
0
Kommentare
Iñigo Cavia hat einen Post erstellt
Hi!
I'm wondering if it's possible to get the totals of different reports in a "main" one. Usually each departments ask us to get the numbers of their views on ZD support, so we create the reports according to the conditions they set for each view. At this point they always ask for a general widget with total of the views created. (The metrics and filters change for each view so is not a possibility to add all of them on the same report as we will get wrong data.)
Thank you in advanced!
Gepostet 28. Nov. 2022 · Iñigo Cavia
0
Follower
2
Stimmen
3
Kommentare
Iñigo Cavia hat einen Kommentar hinterlassen
Hi,
If we assume that archive tickets are just the ones marked as solved:
- why I still seeing those tickets when I filter by status less than solved?
- It’s because this filter doesn’t affect to archived ones?
- should we understand that explore is filtering for those that are closed but unarchived because are not old (>3 months) enough?
Thanks!
Kommentar anzeigen · Gepostet 21. Okt. 2022 · Iñigo Cavia
0
Follower
0
Stimmen
0
Kommentare