Matt Zdonczik

I have a problem where I am trying to add an end user to an org that is new for that user based on a tag that appears on a ticket.

I have all of logic working to a degree from a webhook and then using a zendesk trigger to finish the job, but the problem I am having is that when I run this, it removes the end user from any org they were a member of and then adds the one I wanted to add.

I need to change this so that the user does not lose previous orgs but gains a new one.

Thoughts? I have tried PUT, PATCH, and POST but all 3 give the same reseult

Hi @...,

In our current scenario, we need to add 5 fields for 2 specific issue types and then 4 fields for another. This then needs to be done on an ever growing list of projects.

The amount of projects at the moment is approximately 200

We have hit a point where we can no longer decide what fields show on the create screen in Zendesk when creating a ticket for Jira. We need the ability to add more fields on that create screen