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Josh H

Beigetreten 21. Sept. 2022

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Letzte Aktivität 29. Dez. 2023

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Community-Kommentar Feedback - Help Center (Guide)

Hey Ryan McGrew - We're eager to try out this redirect feature! Is there any estimate when we'll hear about next steps for participating in the EAP? Thank you!

Kommentar anzeigen · Gepostet 24. Juli 2023 · Josh H

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KommentarSEO and help center search

Hey Greg Katechis,

I look in our script.js file and it doesn't have the below line:

$(document).ready(function() {

If that's missing, can we simply add it? Do you know which line would be the best place to add it? Thank you.

Kommentar anzeigen · Gepostet 01. Juni 2023 · Josh H

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Post Q&A - Help center and community

If someone searches in our Help Center and doesn't get a result, they currently see text that says:

"Try searching another keyword. Browse Help Center"

Is it possible to customize what appears on that page? I'm not sure how to find that code to edit it. Any insights are appreciated. Thank you!

Gepostet 05. Apr. 2023 · Josh H

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Post Q&A - Help center and community

Does anyone by chance know of code you can use to hide the "Related articles" box only when there aren't more articles in that section?

Here's an example of a page in our Help Center. 

We'd like the "Related articles" box to only appear when there are more articles in that section. Thank you!

Gepostet 30. März 2023 · Josh H

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Community-Kommentar Feedback - Help Center (Guide)

Hey Ryan McGrew - Do you have any updates or insight into when this feature might get released? Thank you.

Kommentar anzeigen · Gepostet 06. Okt. 2022 · Josh H

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Community-Kommentar Q&A - Help center and community

@... - I'll do that. Thanks, Dave!

Kommentar anzeigen · Gepostet 22. Sept. 2022 · Josh H

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Post Q&A - Help center and community

We are using tabs in individual Zendesk articles. We've added components as described in this Lotus Themes Help Center article.

The tabs work fine when we add one set of tabs to a page. But when we try to add a second set of tabs, the tab navigation seems to break.

Does anyone know what code we'd use if we want to add more than one set of tabs to a page? Thank you!

Gepostet 21. Sept. 2022 · Josh H

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