James Thurley
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James Thurley hat einen Kommentar hinterlassen
For those having the same issue as Sam with `tf_*` query string parameters being removed from the `return_to` URL by Zendesk during the SSO flow, I asked the same question separately at the followi...
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James Thurley hat einen Kommentar hinterlassen
Hi Dane, Thanks for the link. As some of the comments in that thread suggest, the workaround doesn't actually address the issue: it suggests URL encoding the `return_to` parameter, but the `return_...
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James Thurley hat einen Post erstellt
Pre-filling ticket forms doesn't work well with logged out users and SSO
We have links from our (non-zendesk) site to help our users create tickets on Zendesk, and these links will pre-fill certain parts of the ticket form to give additional useful context, using query ...