praveen kumar

I am looking for a way to retrieve the conditions and actions for automations using the API. However, there does not appear to be a direct API for this. Is there an alternative method for fetching this information using an access token? I can see the necessary data in this URL: https://subdomain.zendesk.com/rules/automations/new?return_to=%2Fsupport%2Fadmin%2Fautomations

Hey Serge,

I'm looking for something like this https://developer.zendesk.com/api-reference/ticketing/business-rules/triggers/#list-trigger-action-and-condition-definitions but for automations. 

Just like there is an API to get trigger definitions is there an API to get automation definitions.