
Justin
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Justin hat einen Kommentar hinterlassen
This is crucial for us
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Justin hat einen Kommentar hinterlassen
+1 would be super helpful to have this feature. It seems to only apply to the metrics and not the attributes added as rows.
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Justin hat einen Kommentar hinterlassen
Alejandro Colon thanks! This is what I was leaning towards, but find it odd that the Zendesk recipes in a few articles use "hours since update" instead of "hours since requester update."
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Justin hat einen Kommentar hinterlassen
We're running into issues with bump bump solve. In the conditions, it looks for "hours since update" but what happens if an agent goes back into the ticket and updates a field, or another automatio...
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Justin hat einen Post erstellt
Any plans to add quoting functionality?
AbgeschlossenOne common community feature that seems to be missing from Gather: ability to quote a comment. Since users are often times replying to a specific comment, are there any plans to add quoting capabil...
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Justin hat einen Kommentar hinterlassen
Thanks Kasper. What do you mean by build up the presentation then link to community topic/posts? Is it possible to use the API to display both the topic/post and comments on our own web pages? For ...
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Justin hat einen Post erstellt
Is it possible to embed Gather topics on main website?
Has anyone embedded Gather (or any community tool) into their main website? Often times, community is siloed on a separate space from the main website, but we are hoping to find some examples of co...
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Justin hat einen Kommentar hinterlassen
+1 this is sooo needed.
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Justin hat einen Kommentar hinterlassen
Can we hide a ticket form from the drop down for ALL users regardless of org? The form would only be accessibly via a direct link...
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Justin hat einen Kommentar hinterlassen
Is it possible to only send followers updates on certain comments? Or, a way to remove followers and then re-add them based on triggers?