Larry Click
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Larry Click hat einen Kommentar hinterlassen
Secondly, I use a fixed number for goals displayed on charts. I don't see how to do that, although I get an error on those Standard calculated metrics. What is a formula that will display a goal ...
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Larry Click hat einen Kommentar hinterlassen
This will affect a ton of my reports. I use "top 10" and fixed calculations. Unfortunately "Updates required" does not appear under my reports. How can I get that to show up.
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Larry Click hat einen Kommentar hinterlassen
++ I have a numeric field I'd like to zero out on follow-up tickets and there is no way to do so.
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Larry Click hat einen Post erstellt
Default uncheck "requester can see these comments" during merge
Comments from merged tickets are public by default. I would like the ability to make them private by default to save my agents from having to uncheck two check boxes every time there is a merge of ...
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Larry Click hat einen Kommentar hinterlassen
We also need this. Abusive and sexually charged language on comments should be able to be deleted. Leaving the rating is OK with me, but no need to have the comment hanging around forever if it is...
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Larry Click hat einen Kommentar hinterlassen
No SLA tab showing on my Support dashboard even though SLAs are enabled
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Larry Click hat einen Kommentar hinterlassen
+1 here. Need this feature