Admin eVolpe

How can I change email template for few languages?

1. Community
2. Zendesk Suite Q&A

Our company serves few countries and each of them, needs a different email template. There are similar, but the differences are between IG, FB URL etc. How can change these values? 

• Admin eVolpe
• Erstellt 25. April 2023 18:10
• 3 Follower
• 1 Kommentar
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Change HTML email template

1. Community
2. Zendesk Suite Q&A

How do I change the HTML template, specifically the footer, depending on the language spoken by the end user? Can this be done somehow with dynamic content?

• Admin eVolpe
• Erstellt 24. April 2023 16:04
• 3 Follower
• 2 Kommentare
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Tasks in Sell

1. Community
2. Zendesk Sell Q&A

Hi, I just wanna know if its possible fro me - Admin, to block my Agents function of skipping tasks?

• Admin eVolpe
• Erstellt 9. Dezember 2022 13:51
• 3 Follower
• 1 Kommentar
• 0 Stimmen

Transcription for Sell

1. Community
2. Zendesk Sell Q&A

Hi, is there possibility for live - transcription for Sell? 

• Admin eVolpe
• Erstellt 9. Dezember 2022 13:43
• 4 Follower
• 1 Kommentar
• 0 Stimmen

Triggers in Sell

1. Community
2. Zendesk Sell Q&A

Hello, Can I create trigger, or automated action in Sell, to notify my Agents about obligatory note after meeting? In triggers, I have only option to do this only, when "Deal is updated".

• Admin eVolpe
• Erstellt 8. Dezember 2022 14:27
• 3 Follower
• 0 Kommentare
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Checkboxes

1. Community
2. Zendesk Sell Q&A

Hello, how can I add a field, which will be a Checkbox (not require) in Sell?  I need to add this type of field for Products to mark, if product is in our store.

• Admin eVolpe
• Erstellt 8. Dezember 2022 14:23
• 5 Follower
• 3 Kommentare
• 0 Stimmen