Brandon
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Brandon hat einen Post erstellt
Zendesk tickets count
BeantwortetHey! So I remember there was a formula to count tickets in a specific view. Can't seem to find it. Any help will be appreciated! Goal: creat an output with the number of tickets in a specific view.
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Brandon hat einen Kommentar hinterlassen
Hey guys. If we're on the subject of proactive tickets, how can I remove the header stating "This ticket was created on your behalf"?
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Brandon hat einen Kommentar hinterlassen
I would also like a solution for this. Multiple brands with the option to choose prefixes for tickets.
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Brandon hat einen Kommentar hinterlassen
Hey Dave. Yes. The link will be different each time. The link will be generated from within the app, based on the user information.
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Brandon hat einen Post erstellt
Read only Custom Fields
Hey all. So, I'm trying to configure a case where I generate a dynamic link, that contains pre-defined information that the customer can see(if you can advise on how to hide it, it's even better),...
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Brandon hat einen Kommentar hinterlassen
Well, that simply creates a blank "Submit a Ticket" page. This is after I'm integrated: $(document).ready(function() {$(".request_ticket_form_id").hide();});
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Brandon hat einen Kommentar hinterlassen
Hey. Nope. So it did work, but I would love to remove the drop-down box in GENERAL. Is there a possibility to remove the drop-down in general? So, that "Submit a request" -> Specific Form
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Brandon hat einen Kommentar hinterlassen
Hey guys. So, I'm really in need of your help. I'm also trying to eliminate the ability to choose between forms, and I can't seem to place things correctly. Used this: document.addEventListener...