Vor Kurzem aufgerufene Suchen
Keine vor kurzem aufgerufene Suchen

Phellipe Teixeira
Beigetreten 29. Juli 2022
·
Letzte Aktivität 01. Aug. 2022
Folge ich
0
Follower
0
Gesamtaktivitäten
3
Stimmen
0
Abonnement
1
AKTIVITÄTSÜBERSICHT
BADGES
BEITRÄGE
POSTS
COMMUNITY-KOMMENTARE
BEITRAGSKOMMENTARE
AKTIVITÄTSÜBERSICHT
Neueste Aktivität von Phellipe Teixeira
Phellipe Teixeira hat einen Kommentar hinterlassen
Thanks for that @...!
I actually did knew about that.
The thing is, my agents use aliases in their display names as to avoid the possibility of being identified by customers as some of my agents have pretty unique names.
However, to make it easier for us to identify who's actually online, being able to see who's online by NAME and not DISPLAY NAME would be very helpful.
A much much better option as we're all about improvement would be the ability to choose from Display name / Full name to show in the dashboard.
Hopefully it's not to demanding and a solution is plausible =)
Kommentar anzeigen · Gepostet 01. Aug. 2022 · Phellipe Teixeira
0
Follower
0
Stimmen
0
Kommentare
Phellipe Teixeira hat einen Kommentar hinterlassen
Hey there,
Would it be possible to change the chat dashboard view so that instead of the agents display name we could see their actual names?
This would be a much appreciated update as there would be no need to memorize display names.
Here's an example:
Kommentar anzeigen · Gepostet 29. Juli 2022 · Phellipe Teixeira
0
Follower
0
Stimmen
0
Kommentare