James

1. Community
2. Zendesk Suite Q&A

I've tried a number of options but can someone please advise how to add a data filter on a dashboard in explore so that it only shows true Agents and not all the End users? The report itself has a ...

• James
• Bearbeitet 12. Dezember 2022 09:52
• 2 Follower
• 1 Kommentar
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)

Hi All, We are a busy support team and get lots of tickets in from customers via email, messaging, social etc. In the Workspace agent view, when looking at a ticket, it's very difficult to easily s...

• James
• Erstellt 25. November 2022 16:18
• 3 Follower
• 1 Kommentar
• 1 Stimme