Vor Kurzem aufgerufene Suchen
Keine vor kurzem aufgerufene Suchen

Rajeswara Rao Devavarapu
Beigetreten 07. Feb. 2023
·
Letzte Aktivität 24. Jan. 2025
Folge ich
0
Follower
0
Gesamtaktivitäten
24
Stimmen
3
Abonnements
12
AKTIVITÄTSÜBERSICHT
BADGES
BEITRÄGE
POSTS
COMMUNITY-KOMMENTARE
BEITRAGSKOMMENTARE
AKTIVITÄTSÜBERSICHT
Neueste Aktivität von Rajeswara Rao Devavarapu
Rajeswara Rao Devavarapu hat einen Kommentar hinterlassen
Hello ZD team,
We have multiple brands set up and would like to restrict access via IP addresses to 1 brand only. Is this possible in Zendesk. Please confirm.
Thanks,
RajeswaraRao
Kommentar anzeigen · Gepostet 24. Jan. 2025 · Rajeswara Rao Devavarapu
0
Follower
0
Stimmen
0
Kommentare
Rajeswara Rao Devavarapu hat einen Kommentar hinterlassen
Thank you for the articles. It helped.
Kommentar anzeigen · Gepostet 09. Dez. 2024 · Rajeswara Rao Devavarapu
0
Follower
0
Stimmen
0
Kommentare
Rajeswara Rao Devavarapu hat einen Kommentar hinterlassen
In Zendesk, Can we use User principal name (UPN) for SSO login?
As of now we are using the Email for SSO login we wants to move from email to UPN for SSO logins.
Kommentar anzeigen · Gepostet 11. Sept. 2024 · Rajeswara Rao Devavarapu
0
Follower
0
Stimmen
0
Kommentare
Rajeswara Rao Devavarapu hat einen Kommentar hinterlassen
Hi All,
We have integration user in our Zendesk org. we don't have a mailbox for this user. We have integration issue with another application and wants to reset the connection with new password.
Can we generate a password to this integration user without having the mailbox.
Thanks,
Rajesh
Kommentar anzeigen · Gepostet 12. Aug. 2024 · Rajeswara Rao Devavarapu
0
Follower
0
Stimmen
0
Kommentare
Rajeswara Rao Devavarapu hat einen Kommentar hinterlassen
Hello All,
In Zendesk 'Deleted tickets' view, I want only admin role users can able to delete tickets from this view. all other role users should not have access to delete those tickets.
How I can achieve this.
Kommentar anzeigen · Gepostet 29. Nov. 2023 · Rajeswara Rao Devavarapu
0
Follower
1
Stimme
0
Kommentare
Rajeswara Rao Devavarapu hat einen Kommentar hinterlassen
If you are getting emails from the unknown or spam users. Instead of solving it and taking it to the process. You can "delete" the ticket or you can "mark as spam".
This will avoid sending the CSAT rating to those Unknown/Spam users.
Kommentar anzeigen · Gepostet 06. Nov. 2023 · Rajeswara Rao Devavarapu
0
Follower
1
Stimme
0
Kommentare
Rajeswara Rao Devavarapu hat einen Kommentar hinterlassen
Hi Waseem,
Reply given to the customer in the language which is mentioned in the customer profile.
Thanks,
RajeswaraRao D
Kommentar anzeigen · Gepostet 19. Apr. 2023 · Rajeswara Rao Devavarapu
0
Follower
0
Stimmen
0
Kommentare
Rajeswara Rao Devavarapu hat einen Kommentar hinterlassen
Hello All,
Can we create ReadOnly custom role in Zendesk. So that users who are assigned to this role can only have the read access to all the modules.
Thanks,
Rajesh
Kommentar anzeigen · Gepostet 27. März 2023 · Rajeswara Rao Devavarapu
0
Follower
0
Stimmen
0
Kommentare
Rajeswara Rao Devavarapu hat einen Kommentar hinterlassen
Hello all,
If we user @name in the internal note, will it send an email to name user. Please let me where we do the settings in Zendesk regarding this.
Thanks in advance :)
Kommentar anzeigen · Gepostet 07. Feb. 2023 · Rajeswara Rao Devavarapu
0
Follower
0
Stimmen
0
Kommentare