Kalle Windefalk

1. Zendesk updates
2. Announcements
3. Announcing improvements to the views experience in Support

Will this be available for both agent workspace and the old GUI?

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• Kalle Windefalk
• Erstellt 13. September 2023 21:50
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1. Community
2. Feedback - Ticketing System (Support)
3. Typing in the drop down ticket field

+1

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• Kalle Windefalk
• Erstellt 9. August 2023 15:09
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1. Community
2. Feedback - Admin Center
3. Download excel report from New Team Members Page

+1

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• Kalle Windefalk
• Erstellt 1. November 2022 19:07
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1. Explore
2. ...
3. Creating dashboards
4. Working with dashboard bookmarks

Having the same issue here with bookmarks not being applied on some tabs. They reset when I switch between them and/or close the browser and go back in

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• Kalle Windefalk
• Erstellt 28. September 2022 18:58
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1. Zendesk updates
2. Announcements
3. How Zendesk Does Knowledge Management Vol 3. The Solve & Evolve Loop

Hi! In the intro of the video you say that you would post the link to: "...we share some link of the earlier KCS events..." "...community playlist on youtube..." Can't find them, or will they com...

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• Kalle Windefalk
• Erstellt 22. September 2022 05:27
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1. Community
2. Feedback - Admin Center
3. Trigger Subcategories

Totally agree on Sydney Neubauers use case. 

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• Kalle Windefalk
• Erstellt 19. September 2022 08:09
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1. Community
2. Feedback - Admin Center
3. Export button on new Team Members page

+1

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• Kalle Windefalk
• Erstellt 14. September 2022 05:43
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1. Guide
2. ...
3. Self-service best practices and recipes
4. Best practices: Developing content for your knowledge base

As well as the link in "For more info on Kirk's recommendations, and for tips from other users, see the community discussion in our forums Do you use a "template" to author your KB docs."

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• Kalle Windefalk
• Erstellt 12. September 2022 11:04
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1. Guide
2. ...
3. Self-service best practices and recipes
4. Best practices: Developing content for your knowledge base

Hi!  The link in the yellow note box "Note: Be sure to check out the community discussion in our forums How do you manage KB articles." is broken

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• Kalle Windefalk
• Erstellt 12. September 2022 10:58
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