Joshua Nelson

Staff and Light Agent Role tickets submitted through email going to an unnamed group

1. Community
2. Zendesk Suite Q&A

So when anyone who isn't a customer submits or forwards a ticket through email to the configured email address it sends it to a unnamed group in Zendesk we call "no man's land". This doesn't happen...

• Joshua Nelson
• Erstellt 27. Februar 2023 19:34
• 2 Follower
• 1 Kommentar
• 1 Stimme