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Kelli Cain

Beigetreten 05. Jan. 2023

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Letzte Aktivität 02. Mai 2024

Folge ich

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KommentarHow to fix issues with the community forum

@Audrey it does help!  Thank you!

Kommentar anzeigen · Gepostet 02. Mai 2024 · Kelli Cain

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KommentarHow to fix issues with the community forum

There are Follow buttons at the Topic level as well as Post level - If a user clicks Follow at the Topic level, will they receive notifications each time someone posts or comments anywhere within that Topic?

 

Kommentar anzeigen · Gepostet 30. Apr. 2024 · Kelli Cain

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Community-Kommentar Feedback - Help Center (Guide)

We are preparing to launch Gather for an internal, private community and require separate editing permissions between agents and Guide Admins.  It is a concern this is not possible and may prohibit future utilization of Gather.  Wondering if there have been any further discussions at Zendesk around prioritizing given the broad customer interest.  

Kommentar anzeigen · Gepostet 02. Juni 2023 · Kelli Cain

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Community-Kommentar Feedback - Help Center (Guide)

Curious if anyone on this thread has identified a workflow within Zendesk for obtaining end-user acceptance of custom terms & conditions?  This is currently a blocker for utilizing the Gather Community.  Thanks

Kommentar anzeigen · Gepostet 06. Apr. 2023 · Kelli Cain

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Community-Kommentar Feedback - Community Forums (Gather)

Hi Kasper,

In looking at Zendesk "Global Communities" on your topics page as referenced above, the community links are language-specific so do not offer a forum for global conversation.  Is there an example you could share where third-party translation was used to create a multi-lingual community?  Thanks! 

Kommentar anzeigen · Gepostet 13. Jan. 2023 · Kelli Cain

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