Morteza

1. Support
2. ...
3. Views, ticket status, and ticket fields
4. How can I hide ticket forms based on a user's organization?

Hi Gabriel Manlapig, thank you for your help but I would like to hide the dropdown menu in general and not after selecting a form.  So, lets say that there are 3 forms A, B and C. And 3 different c...

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• Morteza
• Erstellt 8. November 2022 11:26
• 1 Stimme

1. Community
2. Zendesk Suite Q&A
3. How to disable the ticket form dropdown?

"David, you can set your specific form as default form via Admin Center and then remove the dropdown using the Sam's code." Hi Ifra Saqlain, in that case, one has to delete all other forms that are...

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• Morteza
• Bearbeitet 8. November 2022 11:06
• 1 Stimme

1. Community
2. Zendesk Suite Q&A
3. How to disable the ticket form dropdown?

Hi Sam! The code you sent works but I think you missed a very important part that when clicked on "Submit a request", it should give a  specific form and not an empty page. Because right now, it ju...

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• Morteza
• Bearbeitet 8. November 2022 10:57
• 0 Stimmen

1. Support
2. ...
3. Views, ticket status, and ticket fields
4. How can I hide ticket forms based on a user's organization?

Is it possible to make the "dropdown menu" disappear and just show 1 ticket-form since there is only one to show? I mean I have multiple ticket-forms but they are all hidden and only shown for one ...

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• Morteza
• Erstellt 1. November 2022 13:31
• 0 Stimmen