Laura Mayer-Sommer

1. Community
2. Feedback - Help Center (Guide)
3. The "edited" column of the article list doesn't include metadata changes

I'm not seeing that as an option. Just these: My permission level is agent, if that makes a difference.

• Kommentar anzeigen
• Laura Mayer-Sommer
• Erstellt 29. November 2022 14:19
• 0 Stimmen

1. Guide
2. ...
3. End-user guide for Help Center
4. About help center end user search

How far does stemming go? Is it pretty much limited to standard prefixes/suffixes (de-, re-, un-, -ing, -ed) or will things like info/information and config/configuration match?

• Kommentar anzeigen
• Laura Mayer-Sommer
• Erstellt 28. November 2022 22:27
• 0 Stimmen

1. Guide
2. ...
3. Working with articles in the knowledge base
4. Using labels on your help center articles

Will a label with a dash be treated the same way as one without? I have pickup and pick-up as labels; do I need both?

• Kommentar anzeigen
• Laura Mayer-Sommer
• Erstellt 28. November 2022 21:57
• 0 Stimmen