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Georgina Hale
Beigetreten 17. Okt. 2022
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Letzte Aktivität 17. Okt. 2022
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Georgina Hale hat einen Kommentar hinterlassen
Hi, looking for some help please
We are using messing on Zendesk suite on a professional plan. We are trying to set up the messaging chat widget (we aren’t using the classic chat widget)
We use UserPilot for our onboarding. Part of this is a resource centre, in which we can install our live chat/messaging service through a js code. The HTML code provided from the chat installation page in the admin centre is not working. I have spoken with UserPilot, and they have advised we need a simple js code for the chat to be triggered manually. Does anyone know where can I get this or if there is a specific way this should be configured?
Thanks in advance!
Kommentar anzeigen · Gepostet 17. Okt. 2022 · Georgina Hale
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Georgina Hale hat einen Post erstellt
Hi, looking for some help please
We are using messing on Zendesk suite on a professional plan. We are trying to set up the messaging chat widget (we aren’t using the classic chat widget)
We use UserPilot for our onboarding. Part of this is a resource centre, in which we can install our live chat/messaging service through a js code. The HTML code provided from the chat installation page in the admin centre is not working. I have spoken with UserPilot, and they have advised we need a simple js code for the chat to be triggered manually. Does anyone know where can I get this or if there is a specific way this should be configured?
Thanks in advance!
Gepostet 17. Okt. 2022 · Georgina Hale
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