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José Pedro Loureiro's Avatar

José Pedro Loureiro

Beigetreten 17. Nov. 2022

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Letzte Aktivität 17. Nov. 2022

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KommentarMeasuring success

I'd like to customize my satisfaction survey and add other options other than "Good" and "Bad", like "rate from 1-10". Is there any way to do this, even if I need to use an app, BUT that will reflect that in my Zendesk dashboard? I want to see how many "1" or "10" I got in this page (image attached).

Most of integrations will only display the stats in their own website. For example: if I create a survey using Typeform, I'll only be able to check the stats if I login on Typeform. What I want is to be able to check all the support stats on the Zendesk Explorer dashboard, as in the image below.

Kommentar anzeigen · Gepostet 17. Nov. 2022 · José Pedro Loureiro

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