Yuri Mylis
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Neueste Aktivität von Yuri Mylis-
@Lorena the current Jira app is v2, no need to be concerned.
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@Fernando, to see comments you need to click on the small eye icon on the Jira app. It will open a new dialog.
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@Peter, the resolution field type is supported. You can map it to a Zendesk custom field of types text or textarea
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Offizieller Kommentar I can see that this feature is something many have been asking for, unfortunately development resources are limited and we've been prioritizing other integration work above this feature. Please con...
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@Bill and Ashish Thank you both for taking the time to provide feedback. I'll keep monitoring this post to gauge broader interest in this feature request.
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@Robert and @Reshma, you can connect the same Zendesk account to multiple Slack workspaces by installing the Zendesk app in each of these workspaces. The integration always shows the same ticket fo...
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@Reshma, we are tracking these two feature requests but they haven't been committed to our roadmap yet. @Account NET2B, I'll open a ticket on your behalf. Someone from our support team will reach o...
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@Bryan I'll try to fix the article, but what it is saying is that you need to be on version 5 of our SFDC package to get it unsuspended. Once you upgrade the package to the latest version, email ...
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@Vladimir, thanks for the feedback. It makes perfect sense. I'll add your request to a list a maintain.
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Current package version: 5.8.2Package release date: Nov 28th 2018 New/updated functionality Zendesk Support sidebar app now allows agents to create contact or lead records in Salesforce based on ...