Haley
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Gesamtaktivitäten46
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Letzte Aktivität
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Mitglied seit
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Folge ich1 Benutzer
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Gefolgt von1 Benutzer
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Stimmen6
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Abonnements13
Aktivitätsübersicht
Neueste Aktivität von Haley-
Haley hat einen Kommentar hinterlassen
Hi! Thank you! May I know how I can find out what my ticket ID is? Also, I am not sure what the ticket ID itself is. Is it like Brand ID?
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Haley hat einen Post erstellt
How to receive email notification upon assigned to me (Trigger setting)
Hi everyone!! I wonder about Trigger function of <Notify Agents> 1. How to receive email notification when ticket is assgined to a specific person - Assignee / Changed - Assignee / is not / (cu...
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Haley hat einen Post erstellt
Editing 'Description shown to end users' for Description field per ticket form
Hi everyone! I would like to know how to change the default [Description] ticket field per ticket Brand. ex) Brand A's Description on end-user: Please enter detailed PC specifications. Brand B's ...
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Haley hat einen Kommentar hinterlassen
Hi, where do I click at the first place to make this change?
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Haley hat einen Kommentar hinterlassen
Cheers Ahmed! Thank you so much!!
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Haley hat einen Post erstellt
How to see Ticket Brand in the View
Hi everyone~! Does anyone know how I can set up to see "Brand name" in the ticket view? There are many tickets in unassigned View, and I want to see tickets with Brand name at a glance. Any input o...
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Haley hat einen Kommentar hinterlassen
Oooppsss my apologies. Would you be so kind and explain again? For the fallback policy, 3 brands are all excluded. Let's say it is Brand A. All I need to set is as below, no? 1. Brand is A. 2. Bra...
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Haley hat einen Post erstellt
How to see a specific game's ticket in [All unresolved Tickets]
Hi, there 🙌I've got questions regarding queues.- Subdomain:https://nexonkr.zendesk.com/(Assumming into our subdomain is allowed to see the ticket example)[Questions]How can I see a specific Brand's...
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Haley hat einen Kommentar hinterlassen
Crystal clear! Thank you Audrey~!! 🙌
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Haley hat einen Kommentar hinterlassen
Dear Audrey Ann Cipriano Hi, hi! Checking if I could ask for help for this case as well 🙌